11 things to remember

1 Before you say anything to anyone, ask yourself Is it true? Is it kind? Is it necessary?

2 Make promises sparingly and keep them faithfully.

3 Never miss the opportunity to compliment or say something encouraging to someone.

4 Refuse to talk negatively about others; don't gossip and don't listen to gossip.

5 Have a forgiving view of people.  Believe that most people are doing the best they can.

6 Keep an open mind; discuss, but don't argue.  (It is possible to disagree without being disagreeable.)

7 Forget about counting to 10.  Count to 1,000 before doing or saying anything that could make matters worse.

8 Let your virtues speak for themselves.

9 If someone criticizes you, see if there is any TRUTH to what they are saying.
If so, make changes; if there is no truth to the criticism, ignore it and live so that no one will believe the negative remark.

10 Cultivate your sense of humour;  laughter is the shortest distance between two people. 

11 Do not seek so much to be consoled, as to console; do not seek so much to be understood, as to understand; do not seek so much to be loved as to love.